Hey.. but first answer us
If you purchased your equipment from a Movement dealer direct from the factory, you need to activate your warranty through Connect.
It's very simple: go to connect app and fill in the details to register. Important: if you have already purchased with us, you will probably already be registered. Afterwards, just add the equipment by entering the serial number to activate the warranty.
Through the App, it is possible to manage the warranty of your equipment, request maintenance and follow the process in the palm of your hand. Learn how to use the app!
If you made the purchase at a physical Movement retail store, the warranty registration is the responsibility of the store. If in doubt, contact the responsible reseller to check.
If you need to activate the warranty service, get in touch with us through the service channel of your choice.
Phone: 0800 772 4080
WhatsApp: (14) 3042-0021
Do not worry! When you buy direct from movement online store, your equipment already comes with the registered guarantee.
If you need to trigger warranty service, please contact us through your preferred service channel.
Phone: 0800 772 4080
WhatsApp: (14) 3042-0021
If you purchased through a partner online store, please get in touch with us to update your registration and validate the warranty activation through the service channel you prefer.
Phone: 0800 772 4080
WhatsApp: (14) 3042-0021
Attention, Movement authorized partner stores are: Amazon; Americans; Submarine; Shoptime; Bahia Houses; Cold spot; Extra; Carrefour; Magazine Luiza; Netshoes; Decathlon; WebContinental